Privacy Policy
Your privacy is our priority. Learn how we protect and handle your personal information with the utmost care and transparency.
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At Pedamo Fresh, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.
Information We Collect
Transparent overview of the data we collect and why
We collect information that you provide directly to us, as well as automatically through your use of our services:
"We only collect information necessary to provide you with exceptional service and improve your experience with Pedamo Fresh."
| Data Type | Examples | Purpose |
|---|---|---|
| Personal Information | Name, email, phone number, shipping address | Order processing, customer service, personalization |
| Payment Information | Card details, billing address (processed securely) | Transaction processing, fraud prevention |
| Usage Data | IP address, browser type, pages visited, device information | Website optimization, analytics, security |
| Preferences | Product interests, communication preferences | Personalized experience, relevant offers |
How We Use Your Information
Clear explanation of how your data enhances your experience
Your information helps us provide, maintain, and improve our services while ensuring a seamless customer experience:
- Order Fulfillment: Process and deliver your purchases, send order confirmations and updates
- Customer Support: Respond to your inquiries and provide personalized assistance
- Service Improvement: Analyze usage patterns to enhance our website and product offerings
- Marketing Communications: Send relevant promotions, news, and updates (with your consent)
- Security: Protect against fraud, unauthorized transactions, and other liabilities
- Legal Compliance: Meet regulatory requirements and enforce our terms of service
Information Sharing & Disclosure
When and why we might share your information
We value your trust and do not sell your personal information. We may share data in these specific circumstances:
- Service Providers: Trusted partners who assist with payment processing, shipping, and analytics
- Legal Requirements: When required by law, court order, or governmental regulations
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect the rights, property, or safety of Pedamo Fresh and our users
All third-party service providers are carefully vetted and required to maintain the same level of data protection as Pedamo Fresh.
Data Security
Our commitment to protecting your information
We implement comprehensive security measures to protect your personal information:
- Encryption: SSL encryption for all data transmissions
- Secure Storage: Industry-standard security protocols for data storage
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Continuous monitoring and security assessments
- Employee Training: Comprehensive privacy and security training for all staff
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously work to enhance our security practices.
Your Privacy Rights
You have control over your personal information
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate or incomplete information
- Deletion: Request deletion of your personal information under certain circumstances
- Restriction: Limit how we use your personal information
- Portability: Receive your information in a structured, machine-readable format
- Objection: Object to certain types of processing, including direct marketing
- Withdraw Consent: Withdraw previously given consent at any time
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Cookies & Tracking Technologies
How we use cookies to enhance your experience
We use cookies and similar tracking technologies to collect and use personal information about you, including:
- Essential Cookies: Required for basic website functionality
- Performance Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Remember your preferences and settings
- Targeting Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Changes to This Policy
How we communicate updates to our privacy practices
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we do, we will revise the "Last Updated" date at the top of this policy.
If we make material changes that affect your rights, we will provide prominent notice, such as:
- Posting a notice on our website before the changes take effect
- Sending an email notification to registered users
- Updating the policy with clear change summaries
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Questions About Our Privacy Policy?
We're here to help you understand our privacy practices and address any concerns you may have about your personal information.