FAQ

Pedamo Fresh stands out through our unique combination of traditional herbal wisdom and modern nutritional science. We use slow-infusion techniques to preserve the full spectrum of beneficial compounds, source 100% organic ingredients from certified farms, and never use artificial preservatives, colors, or sweeteners. Each recipe is carefully crafted to deliver both exceptional taste and genuine wellness benefits.

Our bottled drinks have a shelf life of 6 months when stored in a cool, dry place away from direct sunlight. Once opened, we recommend consuming within 3-5 days and refrigerating to maintain freshness and nutritional quality.

Yes! Our drinks are family-friendly and free from artificial additives. However, we recommend consulting with your pediatrician before introducing new beverages to children under 3 years old. For older children, our drinks make a healthy alternative to sugary beverages.

Currently, we primarily ship within Nigeria with expanding options across West Africa. We're actively working on expanding our international shipping capabilities. Please contact our customer service team for specific shipping inquiries to your location.

For orders within major Nigerian cities, delivery typically takes 2-3 business days. For other locations, please allow 3-5 business days. You'll receive tracking information once your order ships so you can monitor its progress.

We stand behind the quality of our products. If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the issue. We'll happily replace the item or provide a full refund. Due to the perishable nature of our products, we cannot accept returns for change of mind.

Yes! All our ingredients are 100% organic and sourced from certified organic farms that practice sustainable agriculture. We're committed to supporting farming practices that are good for both people and the planet.

Absolutely! All Pedamo Fresh beverages are 100% plant-based, vegan, and naturally gluten-free. They're perfect for various dietary preferences and restrictions.

Our drinks are packed with natural benefits! Our zobo (hibiscus) blend supports heart health and provides antioxidants, while our tigernut drinks offer prebiotic fiber for gut health. All our beverages are designed to support hydration, provide natural energy, and deliver the nutritional benefits of whole food ingredients without added sugars or artificial ingredients.

Our subscription service lets you receive your favorite Pedamo Fresh drinks automatically. You choose the products, frequency (weekly, bi-weekly, or monthly), and quantity. You'll save 15% compared to one-time purchases and can modify, pause, or cancel your subscription anytime.

Absolutely! You can pause, skip, or cancel your subscription at any time through your account dashboard. Changes can be made up to 48 hours before your next shipment is processed.

Yes, we offer special wholesale pricing for retailers, wellness centers, corporate clients, and events. Contact our sales team at pedamofresh@gmail.com for more information about our wholesale program and pricing.

All Pedamo Fresh beverages are crafted in our facility in Nigeria, where we combine traditional preparation methods with modern food safety standards. We're proud to support local farmers and contribute to the Nigerian economy.

We accept various payment methods including bank transfers, credit/debit cards, and mobile money payments. All online payments are processed securely through encrypted channels to protect your information.